Our communication promise to you
At Shadwell Childcare we recognise that parents and carers are their child's primary carers and we work continually to build trusting relationships with parents to create a stable, secure environment for children. We use a wide range of ways to communicate with you to let you know all of the fun we are having from wonderful activities on a daily basis to special event days and welcome every opportunity for you to share information with us.
Your child's key person
Within our setting we operate a Key Person system. Their primary role is to ensure all of your child's needs are met and that they are safe and happy. Your child's key person will work in partnership with you and your child, building up a caring and fun bond, allowing each child to enjoy their time with us. Taking time to bond with your child, your key person will learn about your child's likes and dislikes and will plan according to your child's development and learning. They will be available for you to speak with on a daily basis and will be happy to support any transitions or changes from within your home life for example the arrival of a new baby, a house move or even toilet training. Working closely together allow continuity and security for your child, creating happy, secure children.
Parent Partnership is very important to us, please see the Key Person bags we recently launched. We hope you and your child enjoy them!
We are delighted to share the news that we use the Famly software platform to share so much wonderful information about your child’s day with you. This allows us to send updates on sleep times, meals, snacks and the fun activities they will take part in each day.
Instead of using a traditional paper book style way of recording, we can upload photos and observations of your children. You can log on and view what your child has been learning and the activities they have taken part in and add in your own comments.
Another advantage of this system is that you can add your photos from holidays, birthdays or special occasions or simply from a lovely weekend walk.
The safeguarding of our children is very important to us and therefore please be assured you will only have access to your child’s own system and this cannot be seen by other parents.
Comments from parents:
I firstly just wanted to say that I really love and appreciate the extra communication and interactions you are all providing, I find this really great for myself being a parent as it helps to be more involved and be more aware and know what is going on the overall end of term pdf you provide from Parent link is just amazing in order to keep, that's really has also been wonderful to print, keep and also send onto our family, thank you!
Dear Staff, Thank you so very much for sending this (the PDF learning journal update) through. It's actually brought a tear to my eye! So kind and thoughtful and just so wonderful to see how happy she is. It's so lovely to be able to share such precious time with her grandparents too. Thank you for everything, we appreciate all you do so much.
Thank you so much for collating this and sending it (the termly pdf journal) . I've absolutely loved looking at this - it's beautiful. - Thank you for all you do.
This is absolutely wonderful, thank you so much for creating this for us. You have been great xx
Keeping in touch
We try to use as many methods as we can to keep you informed of your child's day. As well as your key person and journals there are;
Each half term you will receive a Newsletter that explains all Important Dates, what topics we are focusing on, what our planning for the next term will be and how you can support your child at home plus lots of other interesting and useful information. We will email the newsletters and there are copies available on the parents noticeboard in each room should you need them.
To spend time discussing your child's progress, how they have settled and answering any questions that you may have.
Please click on the link below for our latest parents evening letter:
We upload a weekly blog to our Parent Link app that is full of lovely photos and lets you know everything the children have been up to that week.
These are full of fabulous photos and information explaining special days we have taken part in.
Communication emails and reminders
All newsletters / topic letters are also emailed but we use the system to send out general reminders and useful information.
Parents notice board
Lots of information of nursery activities, menus, local support groups and many other useful guides.
We regularly send out questionnaires where your feedback is collated and used to inform our next stage of development. This is a valuable way to ensure we continue doing what is is working and keep enhancing our setting.
With lots of fabulous photos showing the fun and happy times we have and lots of useful information! If there is anything you would like to see or find useful please let the office know.
Of course we are available each day at drop off and collection, via email or telephone.
We really do welcome any suggestions you may have in how we can enhance our communication with you, please let us know!
We welcome all of our parents into our setting and are very lucky that many come in to share details of celebrations and festivals with all of our children and staff. If you would like to share any event with us, a family holiday, religious celebration or a new family member or pet, please let your child's Key Person know and we can arrange for a visit.